We provide an entire set of Hadoop Infrastructure and Support Services for enterprise grade applications.
Completely managed Hadoop clusters with various hosting choices and 24×7×365 support and monitoring.
We take the responsibility of managing the complexity for your Enterprise Hadoop platform off your mind and let your team to be more concentrated on solving your business issues.
Let your Hadoop be hosted on Cloud or in your own Data center, we assure you peace of mind about your cluster being supported, monitored and secured.
Our team of expert professionals has extensive expertise in administering and maintaining the complicated combination of hardware, software and network that encompass your Big Data platform.
We make sure that our customers are able to meet their analytics and BI requirements by providing enterprise-class SLA’s and up-time commitments.
We can tailor any package to fit your specific needs. Our packages are competitively priced to assist you avoid the massive investment of hiring expensive, exhausting to search out resources to manage your Big Data environment and applications.
What we Offer…
We provide 24×7×365 managed services for your Cloud platforms and On-Premise Data centers. Our managed services dispel frustration by making your Big Data platform available and operational.
End-To-End Big Data Hadoop Managed Services
We provide end-to-end ownership of service delivery starting from planning, consultation, implementation, integration, migration, sizing the infrastructure and provisioning to complete platform support for your cluster.
24×7×365 Operational Support
Our support structure is deep & resilient and we shall promptly assist you whenever issues arise along with the Big Data platform or application.
Performance Optimization and Monitoring
We have thorough insight into the performance of all the Hadoop platforms. We continuously work to optimize and improve the performance of your environment, leveraging Enterprise Cloudera Hadoop distributions and following the best practices
Best of the class operational support
Administration and Support for your Hadoop platform
● 24×7×365 operation, administration and real time monitoring of all covered nodes.
● Access to our Support Services and Administration.
● Active/Automated curative and remote assistance.
● Described standard escalation procedure for notification and resolution.
● Performance tuning and real time monitoring.
● Backup and Disaster Recovery.
● Reports Management (Incident, Performance and Availability).
Application Support your Hadoop platform
● As a single point of connection, we provide technical and business support.
● Co-ordinate the incident, alter management and problem with the professionally experienced team to mend the issues.
● Administration, Support and monitoring the Big Data Application.
● Analyze, research and troubleshoot application-level issues.
● Ascertain, automate and trace all critical path batches and key output to meet up said SLA’s.
● Proactively identify the performance issues and bottlenecks within the application, fix and report the same.